SUBPROCESSORS
Subprocessors
Axiom Analytics Labs LLC·Effective June 25, 2026·Updated October 11, 2026·State of California, United States
The third parties Axiom Analytics Labs LLC engages to process data on its behalf when delivering the Services. Each is bound by data-protection obligations no less protective than our DPA. We will give notice of changes and a reasonable window to object.
1.Current subprocessors
| Subprocessor | Purpose | Region |
|---|---|---|
| Railway | Application hosting + compute | United States |
| Neon | Managed Postgres database | United States |
| Object storage (S3-compatible) | Certificate artifacts, vial photos, logos (private buckets) | United States |
| Stripe | Payment processing | United States |
| Resend | Transactional and marketing email (with your consent) | United States |
| Cloudflare | DNS + edge network | Global |
| OpenAI | AI model provider for the chat assistant and support-ticket drafting and summaries (chat messages, ticket text) | United States |
| tawk.to | Live chat (chat messages; name and email of signed-in customers; device and page-visit data its widget collects) | United States |
2.Notice of changes
We maintain this list as our infrastructure evolves. For material additions we will provide notice (via the portal or email to your account contact) and a reasonable period to raise a good-faith objection, consistent with our DPA.
3.Contact
Axiom Analytics Labs LLC · legal@axiomanalyticslab.com
Questions about this document? Contact legal@axiomanalyticslab.com.